Privacy Policy

Switchboard Upgrade Toowoomba ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following personal information:

Name and contact details (phone number, email address)
Property address and suburb
Details of the service you require
Website usage data (via cookies and analytics)

How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotes
Schedule and deliver our services
Improve our website and services
Comply with legal obligations

Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your information with our service partners (licensed electricians) for the purpose of delivering the service you have requested.

Cookies and Analytics

Our website uses Google Analytics to understand how visitors use our site. This data is anonymised and used solely to improve our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Your Rights

You have the right to access, correct, or delete your personal information. To make a request, contact us at 0494 584 614.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Last updated: 17/03/2026